Matthew A. Lee

6535 Vonnie Vale Court

Hamilton, Ohio 45011-5093

Home: (513) 205-7676

Email: matthew@myfables.net

 

Objective

To pursue a technological position that will both maximize and utilize my skills while allowing for effective growth potential within an organization.

 

Education

Miami University of Ohio (August 1990-June 1995)

Oxford, Ohio

Major: Systems Analysis

Minor: Political Science

Certifications

Ø       NT Workstation 4.0

Ø       NT Server 4.0

Ø       NT Server 4.0 in the Enterprise

Ø       Networking Essentials

Ø       TCP/IP for NT Server 4.0

Ø       Internet Information Server 4.0

Ø       Cisco Certified Network Associate (CCNA - Recertified)

Ø       SQL Server 7 Administration

Ø       Network+

Ø       Internet Explorer 4 Administration Kit

Ø       Check Point Certified Security Administrator

Ø       Proxy Server 2.0

Ø       Advanced Cisco Router Configuration (ACRC)

Ø       Cisco LAN Switching Configuration (CLSC)

Ø       Configuring, Monitoring, and Troubleshooting for Dialup Services (CMTD)

Ø       Cisco Internetwork Troubleshooting (CIT)

Ø       i-Net+

Ø       Cisco Certified Design Associate (CCDA)

Ø       Windows 2000 Professional

Ø       Windows 2000 Server

Ø       Managing a Windows 2000 Environment (MCSA)

Ø       HP-UX CSA

Computer Skills

Ø       Extensive knowledge of several software applications, which include the MS-Office Suite 2000 and XP.

Ø       Windows 9x, Windows NT 4, Windows 2000, Windows XP, and FreeBSD.

Ø       Excellent understanding of numerous e-mail client/server applications such as Exchange 2000, Outlook 2000/XP.

Ø       Skillful in LAN/WAN networking situations with multiple protocols connectivity.

Ø       Practiced knowledge of network security design and implementation

Ø       Strong Internet abilities with a focus in Netscape and Internet Explorer browsers, telnet, ftp, and http protocols.

Ø       Implementation of IPSEC and various VPN tunneling protocols

Ø       Multi-layered LAN networking using Novell, Windows, and Linux platforms.

Ø       Vast networking and wiring expertise using 10Base-T connections for NetWare 3.12 and 4.1 and TCP/IP in both Token-ring and Ethernet environments.

Ø       Problem Analysis and troubleshooting

Work Experience

Cincinnati Bell Technology Solutions                                                                                    June 2004 to Present

Cincinnati, Ohio                                                                                                                  

Operations Technician II:

Ø       Install, terminate, and label Category 5e/6 cable creating cross-connects from point-to-point.

Ø       Install, terminate, and label Multi-mode and Single-mode fiber connecting point-to-point locations.

Ø       Receive, inventory, and log all new equipment for customer and on-site usage.

Ø       Monitor and secure Data Center adhering to current corporate established guidelines.

Ø       Assist customers and engineers with equipment and various needs as they pertain to the Data Center.

Ø       Record events and pertinent data to network database for managerial and technical review.

 

Sinclair Community College                                                                                  January 2002 to February 2004

Dayton, Ohio                                                                                                                        Laid Off

Network Engineer:

Ø       Configure and maintain security for all redundant Nokia firewall appliances with Checkpoint Firewall-1 4.1 and NG.  Tested and implemented upgrade path for firewalls.

Ø       Installed, configure and maintain Dragon IDS systems as well as creating baselines and reports on collected data.

Ø       Implemented and maintain a high available solution utilizing Windows 2000 Clustering Services in a SAN environment.

Ø       Installed, configured, and troubleshoot various Enterasys SmartSwitch Routers including but not limited to 2000, 8000 and 8600 models.

Ø       Installed, configured, and troubleshoot various Enterasys Switching chassis with numerous 10/100/1000 switching modules across fiber backbone.

Ø       Troubleshoot all network issues as it pertains to DHCP, DNS, and TCP/IP related problems.  Implement routing protocol OSPF across fiber backbone as well as static and dynamic Network Address Translation.

Ø       Administrate multiple 2000 domains within directory forest utilizing Group Policy Objects for security and policy rollout encompassing 20,000+ users.

Ø       Created and designed several network maps based on current and future infrastructure utilizing Microsoft Visio.

Ø       Utilize HP Openview ITO and Spectrum Element Manger for internal networking monitoring.

 

IT Solutions                                                                                                          January 2001 to December 2001

Cincinnati, Ohio                                                                                                       Laid Off

Senior Network Engineer:

Ø       Install, configure, and troubleshoot various Cisco access routers including but not limited to 600, 1600, 1700, 2500, 2600, and 3600 series routers working with IOS 11.3, 12.0, and 12.1. 

Ø       Install, configure, and troubleshoot various Cisco Catalyst switches including but not limited to 2900, 3500, 4000, and 5500 series with and without Gigabit modules.

Ø       Install, configure, and troubleshoot various Cisco firewall hardware including 506, 515, and 520 working with IOS 5.31 and 6.01 in addition to configuring Pix Device Manager web interface.   Configured multiple peer VPNs to remote sites connecting to other Cisco hardware as well as various SOHO firewall appliances.

Ø       Design and re-configure existing client infrastructure based on small, medium, and large scale networks according to client current needs.  Implement backup strategies for Exchange, SQL, and file servers utilizing Arcserve2000, Veritas, and/or Retrospect.

Ø       Work with clients to evaluate current infrastructure needs and recommend changes, security deficiencies, and design strategic network deployments.  Create network designs and maps using Visio.

Ø       Install, configure, and troubleshoot Cisco Works Campus bundle as well as HP Openview and ManageX for internal networking monitoring as well as remote VPN client site monitoring.

Ø      Install, configure, and support Windows 2000 servers utilizing Active Directory as well migrating existing NT 4.0 domain(s) to Windows 2000 network with use of migration tool for in place update of existing network.

Ø      Install, configure, and support Microsoft ISA server in conjunction with Cisco catalyst switch to segment and divide network for NOC and NMC connectivity functions from various client locations.

Ø      Troubleshoot all network issues as it pertains to DHCP, DNS, and TCP/IP related problems.  Implement routing protocols RIPv2, EIGRP, OSPF, BGP4 and IGRP as well as static and dynamic Network Address Translation.

 

Xerox Connect                                                                                                     October 1999 to December 2000

Cincinnati, Ohio

SQL/IIS Administrator/WAN Engineer:

Ø       Designed and implemented backup strategies for Exchange, SQL, and file servers utilizing Arcserve2000.

Ø       Installed, configured, and supported Citrix Metaframe client connectivity.

Ø       Maintained and updated tables on databases for web-based HTML applications.

Ø       Administered SQL and IIS servers for corporate intranet and Internet web sites.

Ø       Evaluated current infrastructure needs and recommend changes, security deficiencies, and design strategic network deployments.  Created network designs and maps using Visio.

Ø      Configured Cisco routers for client point-to-point connectivity through T1 and frame-relay connections.

Ø       Installed, configured, and supported Cisco Works Campus bundle as well as HP Openview and ManageX for internal networking monitoring as well as remote VPN client site monitoring.

Ø       Troubleshot all network issues as it pertains to DHCP, DNS, and TCP/IP related problems as well as implementing routing protocols such as RIPv2, EIGRP, OSPF, and IGRP.

 

Xerox Connect                                                                                                       February 1999 to October 1999

Cincinnati, Ohio

Helpdesk Coordinator:

Ø       Managed and mentored 30-35 helpdesk personnel.

Ø       Performed interviews and hire consultants for both first shift and off-shift.

Ø       Provided the necessary staffing levels to insure proper levels of support for 24/7 coverage.

Ø       Mentored and supplied consultants with daily reports on their individual performance as it relates to management and client requirements/expectations.

Ø       Conducted annual performance reviews of consultants.

 

Xerox Connect                                                                                                         January 1995 to January 1999

Cincinnati, Ohio

Helpdesk Consultant/Account Expert:

Ø       Assisted end users with computer problems relating to Windows 95/98, Windows NT, network issues and other applications.

Ø       Worked with network tools to troubleshoot and analyze issues relating to user accounts and network problems.  Paged out network technicians as necessary.

Ø       Determined priorities and submitted service requests for follow-up by support technicians if problems could not be resolved over the phone.

Ø       Managed and mentored 5-7 helpdesk personnel.

 

 

Miami University of Ohio, Academic Computing                                                August 1992 to December 1994

Hamilton, Ohio

Computer Support Technician/Field Manager:

Ø       Field support for all campus computer resources. 

Ø       Trained faculty and staff in computer use. 

Ø       Installed and configured new hardware and software.

Ø       Managed and mentored 5 student workers as well as coordinating schedules and technical projects.

 

References Furnished Upon Request


 

Technical Addendum

OS/Environments: Windows NT 4.0 Workstation/Server/Enterprise Server, Windows 2000 Professional/Server/Advanced Server, Windows 95/98/ME, NetWare, Citrix Metaframe, Microsoft DOS 3.X/5.X/6.X, OS/2

 

Networking: LAN: Ethernet, Token Ring, Remote Access, Frame Relay; WAN: Routers, switches, hubs, CSU/DSU, Terminal Services, Fractional/Full T-1’s; Protocols: TCP/IP, IPX/SPX, NetBIOS, Appletalk

 

Hardware: Compaq Server Class Systems (5000, 1600R, 1850R, DL380, 6400R, 7000, 8500R), Dell Server Class Systems (PowerEdge Line), Hewlett Packard Intel Class Systems, IBM Intel Class Systems

 

Software: Microsoft Active Directory, Microsoft SQL 6.X/7.X/2000, Microsoft Exchange 5.X/2000, Microsoft Proxy 2.0, Microsoft Internet Security and Acceleration Server 2000, Microsoft Internet Information Server 4.0/5.0, Microsoft Clustering Services, Microsoft Small Business Server 4.X/2000, Microsoft Office 97/2000/XP, Citrix Metaframe 1.8/XPe,  Novell NDS 4.X/5.X